1300 number’s convenience factor

Today the problem is no more the headache of the customer; it has been transferred to the service provider. You call the relevant customer care 1300 number and can be tension free. Mostly the complaint is determined and solved within the time demanded by the service provider. Actually the 1300 numbers help you in complaining to the service provider in very minimal charges and getting the problems solved out soon in place of wasting the valuable time and expensive fuel in travelling to the shops, vendors, retailers.

The generousness of the 1300 number is the easy remembering aspect. 1300 phone words make these inbound numbers easy to remember; now the issues of carrying a phone book with you or a business card have ended, neither the stress to travel distance to reach the retailers for queries or solutions. Any case of replacement, servicing, inquiry, delivery, new products trial is now just 10 digits away at very nominal rates of local calling from a land line from anywhere in Australia.

Why to choose 1300 numbers (business organization, especially new entrepreneurs)

• Cost cutting can be done as both the parties (i.e. customer and company) shares the expense of the call.
• It makes the customer to feel comfortable as every problem faced, is solved on calls itself.
• It lessens the tendency of the customer to switch to another brand; as if any issue arises you are ever ready to take the call to solve that.
• In many cases the problems are solved at phone calls only by guiding the customer, so the travelling expense of the customer is saved and that is also at minimal local call charges.
• Branding gets a creamy status if you go for 1300 numbers as this has created a responsive attitude of company in customer’s mind as whenever they feel they need your help you are there.
• It also helps in attaining free advises and feedback and gives you the chance of solving if any serious issue is there, related to your product before the rumors govern your product image.
• The database of satisfactory and complaining customers is maintained, which always gives you a chance to provide them better services and inform them about your better and new products in the market.
• If you are not in the office you can get the calls on your number anytime & anywhere and listen to the customers, hence there is no chance of missing any prospect of rendering service to them.