Which one is better to mold your potential customer – Toll free numbers or Social media?

In this digital age of social media and internet, some people might say that having frequent activities and regular updates can produce the desired results of a short cut to reach the potential customers.

Yes, to some extent we can say that, with these trendy activities business can get popularity and spread its information in the World quite quickly, but as far as the question of molding the potential customer towards your business is concerned the toll free numbers can still better results than Social media.

We can check this fact in another perspective. Imagine that you are seeing two advertisements on the social media platform or anywhere else in the digital world. Both advertisements are equal in all aspects excluding a point that out of those two advertisements, one has a normal local number and the other one has toll free number, then which one would you choose to call upon.

In almost all the cases the answer would be that you’ll choose the toll free number to call upon.

In several survey reports it has been observed that having a toll free number for your company can produce various benefits as –

• More preferences than normal local numbers as for example around 82% of Australians prefer to call on 1800 numbers in Australia.
• More chances that people will try to contact you via telephone in comparison to other mediums.
• Displaying a toll free number on your website can increase in conversion performance of your website.

So, as we can see that although the social media options are comparatively more popular but the impact of toll free numbers is bigger on the customers.

Do 1300 and 1800 numbers really work for the Business owners?

"1300 numbers and 1800 numbers, do they really work for me, or it will be just a waste of money"; many of the Business owners in Australia generally ask this question.

Not only in Australia, this question can be asked by any businessman or any vendor that whether a particular add-on facility, which he is trying to include in his business features, will help him or not ; as everybody wants to have a ‘Value for money’.

Now as far as the answer of this is worthy question can vary by a man to another. As some would say that “Spending money on such services like 1300 numbers and 1800 numbers would not be a great idea, as they will cost more than normal”. Where some other would be complete different in their thoughts on this point.

But I would like to give an example to everyone before answering this question.
If anyone is asked to have a service which will be of his interest and which will not cost him at all, not even a single penny, then more often than not he will go to have such service. It directly means that a free service interacts most of the people.

 

Now suppose, you have a service like 1300 and 1800 number for your segment of business and which will not cost your customers at all then they will make more calls than normal, which can generate more leads for your organization or business segment. One another benefit could be like when more and more customer will call you for their interest, then apart from answering their queries, you can offer and present your new products or services as well to them, and hence you can have more business.

Also in my opinion, another impact of these services could be like that they can make your brand value more stronger as it can increase the level of believe of people in your products and services.

Also there are many vendors of 1300 and 1800 numbers in Australia for that matter, who provide such services at very nominal cost with various plans according to your requirements.

So, if a business owner can have that many benefits by having such add-on services like 1300 and 1800 numbers, then could really work for them.